Friday, January 14, 2011
Monday, January 10, 2011
Fishing With Dynamite, Sure It Works But...
After the boom and bust of the last few years many businesses have had to alter the way they operate. Being more efficient and streamlined is fantastic, and the lessons you learn now will make your enterprise that much stronger as the economy improves. One thing that Dentists and Labs need to be cautious about though is what I call "Fishing With Dynamite". Basically cutting corners that impact the level of care you provide may make you money now, but it will cost your business down the road. Sustainable business is like sustainable fishing, if your a catch and release person your customers will come back, and even recommend new customers. On the other hand looking at the short term and using dynamite may not only cost you return visits from existing clients, but all those referrals that truly allow for healthy growth.
As a Dental Lab I can make crowns quick and cut corners on material, but that will only help my bottom line in the short term. All of my quality minded care providers will start looking for a new lab, and I will be spending additional time and money looking for new clients. Especially in tough times the long term relationships with customers need to be maintained because fishing with dynamite will quickly deplete the customer base you have worked so hard to build.
Here at Two Ocean Dental Lab we want to provide quality products for quality customers. Thank you to all of our care providers for putting the patient first.
As a Dental Lab I can make crowns quick and cut corners on material, but that will only help my bottom line in the short term. All of my quality minded care providers will start looking for a new lab, and I will be spending additional time and money looking for new clients. Especially in tough times the long term relationships with customers need to be maintained because fishing with dynamite will quickly deplete the customer base you have worked so hard to build.
Here at Two Ocean Dental Lab we want to provide quality products for quality customers. Thank you to all of our care providers for putting the patient first.
Thursday, January 6, 2011
Communication is the Cornerstone of Great Results
Dentists and Technicians work together to restore a patients smile, and maintain oral health. Since we must work together to create ideal results it is important that we communicate. Two Ocean Dental Lab has a variety of communication tools at our disposal, and you can have access to these as well with an internet connection.
Telephones are great, and discussing a case face to face is even better. Often these means of communication are not convenient during a busy day in your office. Thankfully today we have many alternatives that are very convenient, and often times allow for case planning to be much easier. I will list a few of my favorites, and I would love to hear what everyone else has found beneficial in the office.
Instant Messaging- Platforms for instant messaging vary, I use google talk, but the idea is the same across the board. If I am missing information on the prescription I send out an instant message, and at the convenience of the office they can reply. This system works out well because when I call on the phone it is sometimes inconvenient, and I am tying up office staff while they are assisting patients. With an instant message I know that a response will be made as soon as a staff member has time to address the question.
E-mail- E-mail is similar in convenience to instant messaging, with the added benefit of attaching photos. Sometimes I will receive photos from an office for patients, and it is very convenient. E-mail is also a great way for me to notify clients of special deals, and news. Sometimes people have time to sit down and read an e-mail, and they do it at their leisure. Once again when a phone rings someone answers it, and it is not always a good time to talk.
Skype- Combining instant messaging, texting to cell phones, calls to land lines, file sharing and video calls Skype is the swiss army knife of communication. Skype is a fantastic way to meet "face to face" without anyone having to leave their office. With Skype you can IM someone to call when they are available, then have a video conference to look things over. More offices and labs should have Skype.
Of course there are plenty of other tools for communication out there, and I want to know more about which ones you like. These are just a few of my favorites, and every day someone is revolutionizing the way we do our work. Please feel free to comment on your favorite.
Telephones are great, and discussing a case face to face is even better. Often these means of communication are not convenient during a busy day in your office. Thankfully today we have many alternatives that are very convenient, and often times allow for case planning to be much easier. I will list a few of my favorites, and I would love to hear what everyone else has found beneficial in the office.
Instant Messaging- Platforms for instant messaging vary, I use google talk, but the idea is the same across the board. If I am missing information on the prescription I send out an instant message, and at the convenience of the office they can reply. This system works out well because when I call on the phone it is sometimes inconvenient, and I am tying up office staff while they are assisting patients. With an instant message I know that a response will be made as soon as a staff member has time to address the question.
E-mail- E-mail is similar in convenience to instant messaging, with the added benefit of attaching photos. Sometimes I will receive photos from an office for patients, and it is very convenient. E-mail is also a great way for me to notify clients of special deals, and news. Sometimes people have time to sit down and read an e-mail, and they do it at their leisure. Once again when a phone rings someone answers it, and it is not always a good time to talk.
Skype- Combining instant messaging, texting to cell phones, calls to land lines, file sharing and video calls Skype is the swiss army knife of communication. Skype is a fantastic way to meet "face to face" without anyone having to leave their office. With Skype you can IM someone to call when they are available, then have a video conference to look things over. More offices and labs should have Skype.
Of course there are plenty of other tools for communication out there, and I want to know more about which ones you like. These are just a few of my favorites, and every day someone is revolutionizing the way we do our work. Please feel free to comment on your favorite.
Sunday, January 2, 2011
Emax anteriors
After pouring up all the model work and reviewing the photos fabrication of the crowns began. First all the crowns were waxed to full contour, and then cutbacks were made and the units were pressed. Upon pressing all of the crowns several layers of porcelain were added to bring all the teeth back to full contour and add depth and vitality.
Below there is a photo of the completed case. As you can see the lithium disilicate provides a cosmetic and strong restoration. If you are planning a cosmetic case please feel free to contact us by e-mail or call (307)200-4136 and we will help answer your case planning questions.
Subscribe to:
Posts (Atom)